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FAQ

Frequently Asked Questions

CNIB and its programs and services
About vision loss
Volunteering with CNIB
Donating to CNIB

CNIB and its programs and services

How did CNIB get its start?
Does CNIB only help people who are completely blind?
Do I need a doctor?s referral to come to CNIB?
How do I access CNIB programs and services
Can I benefit from CNIB?s services even if my vision is fine?
Are CNIB?s services free?
What about financial assistance for people with vision loss? Can CNIB help pay for my surgery or assistive devices?
Can anyone receive service from CNIB, no matter where they live in Canada?
Does CNIB only help seniors?
Does CNIB endorse particular treatments?
Is CNIB involved with guide dogs?
I receive services from CNIB. How do I update my personal information?
I know CNIB produces books in formats like audio. Aren?t the audio books in libraries and bookstores good enough?
I'm a researcher in the field of vision health. How do I apply for a CNIB research grant?
Can you help me to make my building, signs, or public space accessible?
Do you make your financial statements available?
Does CNIB have a policy about privacy and personal information?

How does vision loss affect people?
Do people who have vision loss really need help? If they can live independently, do they need special services?
How many people in Canada are affected by vision loss? How big of a concern is it?
What are the most common causes of vision loss in Canada?
What about vision loss around the world? Is it a big concern in developing countries?
How do I get copies of brochures or pamphlets about vision loss?
Is CNIB working to eliminate vision loss in the future?

How important are CNIB volunteers?
What positions are available?
How can I volunteer, or get more information about volunteering?

How can I donate to CNIB?
Can I get a tax receipt for my donation?
I lost my tax receipt. Can I get a duplicate mailed to me?
When will I receive my receipt in the mail?
Do you sell my name and address?
I just sent in a donation, and then got a mailing asking for a donation. Why is this?
How do I make a donation in honour or memory of someone?
I am planning to get married and instead of gifts I have asked for donations to be made to CNIB. Can this be done?
What is the best way to contribute money to CNIB?
Is CNIB funded by government?
How does CNIB compare to other vision health organizations in Canada?
I can?t contribute money right now. How else can I help?
Can you reduce the amount of mail I am receiving?
Does CNIB do door-to-door fundraising?
I'm already a donor. How do I update my personal information?

Can CNIB help me to make my website more accessible?
Can we link to CNIB?s website from our site?
Will you add a link to our website from CNIB?s site?
How can I share my feedback about CNIB?s website?

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